Tray, the enterprise point-of-sale (POS) and self-service solution, announces a new integration with Ordermark, a leading online ordering enablement platform for restaurants. This technology partnership will allow merchants to accept orders from different third-party online ordering services and automatically send them to the Tray system, as well as directly to the kitchen printer.
Increasing consumer demand for off-premises dining has made third-party ordering and delivery platforms a necessity for many restaurants. But these platforms also create an operational challenge as orders are typically sent via separate tablets, requiring staff to manually enter the order from the tablet into their system before the kitchen can being preparing it.
"Our integration with Ordermark simplifies this process so that orders from third-party sites can go directly into the restaurant's POS and kitchen printer. Thus, eliminating the need for tablets and reducing time spent on order entry," said Peter Kellis, CEO of Tray.
The partnership between Tray and Ordermark not only eases restaurant operations but also ensures that the customer’s order is placed as they intended by removing the extra order-entry step at the restaurant.
"We're excited to be partnering with Tray," said Alex Canter, CEO of Ordermark. "Our aim is to help restaurants embrace online ordering by making it easier and more profitable, and this partnership lets us reach more restaurants faster."